Returns & Exchanges
At 66fit Australia, we stand by the quality of our sports and rehabilitation equipment, offering a flexible 30-day return policy to ensure you have the right tools for your fitness journey. If you are not completely satisfied with your purchase, we provide easy options for exchanges or full refunds on unused items in their original packaging.
Initiate Your Request
Contact our customer support team via email with your order number and reason for return to receive your Return Authorization (RA) number.
Prepare the Package
Securely pack the items in their original retail packaging, ensuring all manuals and accessories are included to qualify for a full refund.
Ship to Warehouse
Affix the provided return label or address the package to our New South Wales distribution center using a trackable shipping service.
Quality Inspection & Refund
Once our technicians verify the item's condition, we will process your refund or dispatch your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
